- What is a fixed departure tour?
A fixed departure tour offers small group tours with guaranteed departure dates from a fixed pick-up and drop-off point. These tours are ideal for travellers eager to explore the most popular sights in Sundarbans at a comparatively lower price.
Key features of fixed departure tours:
• The group tours have specific departure dates and fixed itineraries that cannot be changed.
• Private tours or Day Departures can be added before or after the group tour, allowing for flexibility.
• Each boat is accompanied by one forest guide to provide insightful information and ensure safety.
• Fixed buffet meals are served during the tour, and an A-La-Carte Menu is available at an extra cost for more dining options.
• Joining a fixed departure tour provides an excellent opportunity to meet and connect with fellow travellers from around the world.
• The maximum group size is 50 persons, but the tour will still depart even with just one person.
• The vehicle used for transportation is air-conditioned and shared by the entire group, ensuring a comfortable journey.
- What does the Fixed Departure tariff include?
The Fixed Departure tariff is designed to offer a comprehensive and hassle-free experience for your journey in Sundarbans. Here's what it includes:
1. Transfers: The tariff covers transfers from Priya Cinema in Kolkata to Gothkhali Jetty via a shared vehicle. From there, you will be taken to Waxpol Ghat in Sundarbans by a shared boat, and the return journey to Priya Cinema in Kolkata is also included.
2. Meals: Enjoy delicious meals throughout your stay with us. The package includes all meals served as per a prefixed menu, catering to your culinary preferences.
For 1 Night 2 Day itinerary: 1 Breakfast, 2 Lunch, 1 Evening Snacks, and 1 Dinner.
For 2 Night 3 Day itinerary: 2 Breakfast, 3 Lunch, 2 Evening Snacks, and 2 Dinner.
3. Accommodation: Your stay at Sunderban Tiger Camp is part of the tariff. Experience comfortable and well-equipped accommodations during your adventure.
4. Activities: Immerse yourself in the local culture with an entertaining Adibasi Dance performance or enjoy a Wildlife Movie experience.
5. Cruise Safari: Embark on an unforgettable Cruise Safari to Sundarban National Park, where you'll explore the magnificent beauty of the region from a shared boat.
6. Shared Guide: Throughout your journey, a knowledgeable and friendly shared guide will accompany you, ensuring you have a memorable and informative experience.
We believe that our Fixed Departure tariff covers all the essential elements for an incredible journey in Sundarbans. For any additional queries or to book your trip, feel free to contact us.
- What all does the tariff not include?
While our tariff is designed to offer a comprehensive and fulfilling experience in Sundarbans, there are certain aspects that are not covered in the package. Here is what the tariff does not include:
Fees for Video and Still Camera: Any charges related to using video and still cameras in the Sundarbans area are not included in the tariff.
Forest Entry Fees: The entry fees for accessing the forest areas are not part of the package and need to be borne separately. This will be paid at the resort.
A-la-carte orders: Any specific orders or additional food items beyond the prefixed menu are not covered in the tariff.
Expenses of Personal Nature: This includes additional meals, en-route meals, or any other personal expenses incurred during the trip.
Soft Beverages, Mineral Water, and Alcoholic Drinks: The cost of soft beverages, mineral water, and alcoholic drinks is not included in the tariff.
Bon Bibi Jatra (The Bon Bibi Play): Participation in the Bon Bibi Jatra or any other local performances or events is not part of the package.
Dingy Boat Ride: Any dingy boat ride taken during the trip is not covered in the tariff.
Adibasi Village Walk: If you choose to take an Adibasi Village Walk, it will be an additional expense.
Other Activities Undertaken at Special Request: Any special activities or experiences not mentioned in the tariff but undertaken at your request will incur extra charges.
Insurance: Emergency medical cover, travel insurance, or any other insurance-related expenses are not part of the tariff.
Travel Cost to Kolkata Pick-up Point: The travel expenses to reach the pick-up point at Priya Cinema Hall in Kolkata are not included.
Anything Not Mentioned in the Inclusions: Any item or service not specifically mentioned in the inclusions will be an additional cost.
Gratuity for the Staff and Guide: While our dedicated staff and knowledgeable guides are committed to providing you with an exceptional experience, showing your appreciation through gratuity is a thoughtful gesture. Gratuities for the staff and guide are not included in the package, and it is at your discretion to reward their excellent service as per your satisfaction.
Recommended to Buy before your Travel:
Comprehensive Travel Insurance: Before embarking on your journey to India, we strongly recommend subscribing to comprehensive travel insurance. This insurance should cover various aspects such as personal effects, personal accident, medical exigencies, emergency travel expenses, trip cancellation, and curtailment. Having adequate travel insurance ensures that you are financially protected in case of unforeseen events during your trip.
- How is the forest entry permit obtained?
Obtaining the Permit for Sunderbans National Park
For Foreign Nationals:
Our staff will assist you in obtaining the necessary permit from the Forest Department. To acquire this permit, please ensure you have your original passport with a valid visa The process usually takes around one hour and is carried out a day before your planned visit, by 11 am. To avoid delays on the day of your first safari, we recommend sending a clear Xerox or scanned copy of your passport in advance, allowing us to secure a temporary permit. On the day of your visit, the original passport must be presented for verification, and the temporary permit will be confirmed.
For Indian Nationals:
Similarly, our staff will handle the permit acquisition from the Forest Department for Indian nationals. To obtain this permit, you must present an original government-approved identity document, such as Aadhaar Card, Driving License, Passport, or Voter ID Card. Please note that PAN cards are not considered valid for obtaining permits. The process usually takes around one hour and is carried out a day before your planned visit, by 11 am. To avoid delays on the day of your first safari, we recommend sending a clear Xerox or scanned copy of your identity document in advance to obtain a temporary permit. Upon arrival, the original identity document will be verified, and the temporary permit will be confirmed.
Ensuring a smooth permit acquisition process is essential for a hassle-free and enjoyable experience at the Sundarbans National Park.
- Do I need to carry an Identity Proof?
Identity Proof Requirements:
Foreign Nationals:
For all Foreign Nationals, it is mandatory to carry their original passport with visa. This passport will be required for verification purposes at the time of check-in.
Indian Nationals (Including Children):
For all Indian Nationals, including children, it is essential to carry a valid government-approved Photo Identity card. Acceptable documents include a Driving License, Aadhaar Card, Passport, and Voters ID card.
Please ensure that all residing guests, including children, have their individual photo identity cards available for submission during check-in. We kindly request you to refrain from using PAN Card as a photo ID, as it will not be accepted.
Important Note:
Guests who fail to present a valid photo ID will be unable to check-in. In such cases, the entire amount paid will be forfeited, and additional transfer costs back to Kolkata will be borne by the guests themselves. To ensure a smooth and pleasant experience during your stay, it is crucial to have the necessary photo identity documentation ready.
We adhere to these guidelines to maintain the safety and security of all our guests and ensure compliance with regulations for entry into the national park and stay at the resort. Please ensure you carry the required identification for a seamless and enjoyable visit.
- What all should I carry with me?
Essential Items to Carry
Travel Kit (Must-Haves):
For Winter (October - February):
• Heavy woollen clothing (December - February)
• Windproof jacket
• Cotton trousers and shirts/T-shirts in earthy colors
• Comfortable walking shoes
• Hat/Sun guard
• Binoculars
• Personal medication, if required
• Mosquito repellent
• Sunscreen lotion
For Summer & Rains (March - September):
• Cotton trousers and shirts/T-shirts in earthy colors
• Comfortable walking shoes
• Hat/Sun guard
• Sunglasses
• Binoculars
• Personal medication, if required
• Rainproof jacket
• Mosquito repellent
• Sunscreen lotion
Having the appropriate travel kit ensures a comfortable and enjoyable experience during your visit to the Sundarbans. Whether you are exploring the lush beauty of the park in winter or the vibrant landscapes during summer and rains, these essentials will enhance your journey and keep you well-prepared for any adventure that awaits.
- Money Changing Facility?
Money Changing Facility:
Please be aware that the Sundarbans region is relatively remote and does not have ATM or money-changing facilities available. To ensure a smooth and hassle-free experience during your visit, we highly recommend carrying sufficient local currency (Indian Rupees) for local purchases and personal expenses. It is essential to be prepared, as credit facilities are not offered at the resort. While the resort bills can be settled via cash, credit card, or UPI, please note that the local market only accepts cash.
Should you have any inquiries or require further assistance regarding currency matters or any other aspect of your trip, please do not hesitate to contact our team.
- How do we travel to Sundarbans and back to Kolkata?
A - Fixed Day Departures:
For our Fixed Day Departures, the journey is as follows:
Onward Journey: The coach departs sharply at 07:45 A.M. from Priya Cinema, taking the land route to Gothkhali Jetty. From there, we continue our travel to Dayapur (Sunderban Tiger Camp) by boat, specifically Waxpol Ghat.
Return Journey: At 11:30 A.M., the boat departs promptly from Waxpol Ghat, heading back to Gothkhali Jetty. From there, we return to Kolkata by late evening.
B - Any Day Departure:
With Any Day Departure, we offer the flexibility of arranging a pick-up from your hotel, railway station, airport, or home in Kolkata or nearby areas. This pick-up can be organized at any time up until 2:00 P.M. to ensure you reach Sundarbans the same day. Please note that an additional supplement applies for car and boat transfers with Any Day Departure.
- Where is the pick-up and drop-off point - "Priya Cinema" located?
The pick-up and drop-off point, "Priya Cinema," is conveniently located near Deshapriya Park in South Kolkata. You can find it at the following address: 95, Rashbehari Avenue, Kolkata-700029.
For easy navigation, you can use the following Google Maps location: Priya Cinema Location
- How to make reservations?
Making reservations is simple and can be done through various channels:
• Online reservation through our website: www.waxpolhotels.com
• Online Travel Portals
• Travel Agents
• Call us on 9830867600
• Email us on marketing@waxpolhotels.com
• Visit us in our office
To confirm your reservation, we require a deposit of 100% of the total cost of the tour. Once the deposit is received, your reservation will be confirmed.
- What is the Checkout Time?
The Checkout time is at 11 am from the room on the last day of the tour. Please note that the boat departs promptly at 11.30 A.M. For instance, in the case of a 1-night 2-day Tour, the checkout will be at 11.00 A.M. sharp on the second day. It is essential to adhere to the schedule to ensure a smooth and enjoyable experience during your journey in the enchanting Sundarbans.
- What is the time of departure from Kolkata for Fixed Departure?
The current time of departure is 07.45 A.M. Guests are requested to report to Priya Cinema by 7.30 A.M. The seating is based on a first-come, first-served basis, so we recommend arriving on time to secure your seat.
- What is the time of arrival from Sundarbans to Priya Cinema in Kolkata?
The approximate arrival time to Kolkata is 5.30 P.M. (IST). However, please note that this time may vary depending upon tide conditions, traffic, and the departure time of the group from the Camp. While we strive to maintain the schedule, factors beyond our control may cause slight variations in the arrival time.
- Do you accept payments through Credit Cards?
Yes, we accept credit card payments at our city office, resort, and through Online Reservations or Online Payment Link. However, there may be instances where the credit card machine at the resort experiences network issues. To ensure a hassle-free experience, we recommend carrying sufficient cash in hand for any unforeseen situations.
- Do you accept Bank Transfers?
Yes, we do accept Bank Transfers and Drafts. The amount should be credited into our account before the guest arrives to ensure a smooth check-in process.
- Do you accept Wire Transfers?
Yes, we accept Wire Transfers for guests located outside India. For more information and details on the process, please reach out to us at reservations@waxpolhotels.com.
- Is Tiger Sighting Guaranteed?
Tiger sighting is a matter of chance. While the Indian Sundarbans does have a decent population of tigers, the dense mangrove forest makes it challenging to spot the elusive cat. Most sightings happen during cruises from one island to another. However, the chances of sighting a tiger are higher from September to March. We cannot guarantee tiger sightings as it depends on various factors and the natural behaviour of the wildlife. Nevertheless, our experienced guides and crew will make every effort to provide you with an enriching and memorable wildlife experience in the stunning Sundarbans.
- What are the charges for children?
Children below 10 years can travel free of charge with parents, sharing the existing seats and bed during the stay. Please note that no snack packet is provided during Kolkata-Gothkhali Transfers in Fixed Departure. Any special meals ordered on an Al-a-Carte basis will be chargeable.
Children aged 10 years and above, when travelling as a third occupant in the room, have to pay the extra adult rate. An extra bed will be provided on this payment.
- Do you arrange for airport pickup?
Yes, we do arrange airport pickup at an additional cost, depending on the type of vehicle chosen by the guest.
- What Conference facilities do you provide?
Our conference facilities include:
• Air-conditioned room with a capacity of 60 Pax
• LCD Projector
• Screen
• Public Address System with Microphones
• Any additional requirements will be sourced at an additional cost.
- What are the calling codes for India and Kolkata?
India: 0091
Kolkata: 033
- Which wild animals and marine and amphibian animals can be sighted in the Sundarbans?
Wildlife sightings in the Sundarbans may include:
• Royal Bengal Tiger
• Wild Boar
• Spotted Deer
• Rhesus Macaque
• Fishing Cat
• Water Monitor Lizard
• Saltwater Crocodile
• Olive Ridley Turtle, Green Turtle & Hawk's Turtle
• Sundarbans Shark (locally known as chamotte)
• Gangetic Dolphins
• Different Species of Crabs, including the Mangrove horseshoe crab.
- Are there any hidden costs?
No, there are no hidden costs. Our tariffs are transparent, and we strive to provide a clear understanding of all expenses upfront.
- What type of Flora & Avi-Fauna is found in Sundarbans?
Flora:
Sundarbans is home to 64 plant species, including 90% of Indian Mangrove species, with mostly pneumatophores.
Birds:
The region boasts a rich avian diversity, including Pheasants, Swans, Geese & Ducks, Wrynecks, Piculets & Woodpeckers, Asian Barbets, Hoopoe, a variety of Kingfishers, Bee-eaters, Cuckoos, Coucals, Parrots, Swifts, Owls, Nightjars, Pigeons & Doves, Rail, Gallinules & Coots, Snipes, Curlews & Sandpipers, Jacanas, Thick-Knees, and many more. Please have a look at our bird list for detailed information.
- Who should I see if I have questions that have not been answered?
If you have any questions that have not been answered here, please visit the Enquiry or Contact Us page on our website and get in touch with one of our representatives. We are here to assist you and provide all the necessary information for your trip.
- What is an Any Day Departure?
An Any Day Departure allows you to choose your preferred travel date, subject to availability. To arrange an Any Day Departure, the guest needs to book a private boat and car at an additional cost.
- Is it a per-head cost or a room cost?
We offer various types of rooms with Single, Double, Triple, or Quadruple Occupancy options. The cost of the room may be divided among the guests travelling together, depending on the occupancy arrangement.